Unexpected expense from travelling to Canada

[breakaway500]

Holy crap..I just got my Verizon cell phone bill and was charged an extra $60 for roaming.Half the calls did not even go through and most were dissconnects. What a ripoff. When I called I was told I should have reported the problem when it occured. Huh? At .69cents/minute I am going to call and report my cell phone service sucks.On a phone that doesn't work.
The kind lady said they could issue me a credit of $19 for all the less than 1 minute calls.

It's not really a big money deal,but it sure is irritating to pay for something I hardly ever use,and then have to pay even more for using it.

I don't use my phone much when home,primarily because I don't go anywhere and secondly because there is no service out in the boonies where I live.

AT&T says that they have coverage in my home town. I suppose it would not hurt to try them for a month as they say if you don't like the service you can cancel and they will refund charges.

Maybe I'll just raise some carrier pigeons...

[enjoythemusic]

Oh yeah, just be happy you were not a NEXTEL customer years ago. They hosed me time and again. If you travel worldwide a lot the best carrier IMHO is Cingular (and use a 4 band phone). Just my humble 2 Yen.

[WillM]

I have Cingular/AT&T. I do not think there is anything special about my plan, but I do not get any such roaming charge. If I travel abroad (such as Europe), per-minute goes to $1.69, but there are no other flat-rate fees.

[enjoythemusic]

I have Cingular/AT&T. I do not think there is anything special about my plan, but I do not get any such roaming charge. If I travel abroad (such as Europe), per-minute goes to $1.69, but there are no other flat-rate fees.

Exactly. You can get reduced European rates (i think) depending on if you sign up for a specific additional plan. Like you, i had no additional plan and the phone simply worked in Europe, Asia, South America, Canada, etc. Yes the per minute was a bit high, yet no $60 for roaming.

OUCH, someone got hosed by Verizon, eh?

[Subw00er]

That happened to me with the iphone last year. Every 15 minutes it was checking my email and charging me a buck or two. THAT was expensive after 3 days. I complained to At&T and they removed most of the charges.

[John F]

I can't wait to see the Verizon bill! I used my wife's cell phone because I got hosed $20 for a 2 minute collect call from a payphone near NHMS Doesn't sound like I'm saving anything.